Returns & Refunds
Thank you so much for supporting my music and creative work! Every item in this shop is made-to-order through a print-on-demand partner (Printful), which means it's crafted just for you once your order is placed.
Because of this made-to-order model, we do not accept returns or exchanges unless the item arrives damaged or defective.
🛠 Damaged or Incorrect Items
If your item arrives with a manufacturing defect or damage, please email allison2020music@rg2020.com within 7 days of delivery with:
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Your order number
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A photo of the issue
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A short description of the problem
We’ll do our best to make it right—whether that’s a replacement or a refund.
📦 Wrong Size or Changed Mind?
Please double-check sizing guides and product details before placing your order. Since each piece is custom printed, we can’t offer returns or exchanges for:
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Wrong size
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Buyer’s remorse
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Delivery delays caused by the carrier
💌 Still Have Questions?
I’m here for you. Email allison2020music@rg2020.com with any concerns and I’ll respond as soon as possible.
Thanks for understanding—and for supporting an independent artist building something meaningful, one song (and hoodie) at a time. 💖